* '''extensions.json''' to something like extensions-old.json * '''extensions.ini''' to something like extensions-old.ini * '''compatibility.ini''' to something like compatibility-old.ini ![]() * type or paste about:support in the address bar and press Enter * (menu bar) Help > Troubleshooting Information * "3-bar" menu button > "?" button > Troubleshooting Information Read this answer in context □ 1 All Replies (5) Once things settle down, could you check the Add-ons page to see what came back? It probably will ask you to approve some of the extensions. Ad blocker for firefox 4 windows#When you start Firefox back up again, it should explore your profile folder, other folders, and the Windows registry to rebuild the list. extensions.sqlite to something like extensions-old.sqlite (might not exist depending on how long you've been using this settings folder).extensions.json to something like extensions-old.json.extensions.ini to something like extensions-old.ini.compatibility.ini to something like compatibility-old.ini.Pause while Firefox finishes its cleanup, then rename any of these files that you find: Leaving that window open, switch back to Firefox and Exit, either: This should launch a new window listing various files and folders in Windows Explorer. In the first table on the page, click the "Show Folder" button. type or paste about:support in the address bar and press Enter. ![]() ![]()
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